The retail industry is going through a quantum change in the recent years more so after the Corona virus pandemic, which forced businesses to think out of the box, just to be able to survive. The change involved less human interaction with the end customer and more focus on technology.
While business continuity was a major focus, companies which could afford to do so, moved online. With very little insights on normalization and light at the end of the tunnel, companies implemented and invested in technology with a long-term perspective, resulting in the IT and IT enabled services industry thriving.
Retail and E Commerce became so inter-dependent, that the thin line of the human touch which separates the two domains has become obscure.
With the advent of new entrants bringing newer technology and experiences in the retail market and acquisitions of major online platforms across the globe by behemoths, in an effort for consolidation of the market, the industry has been growing at a phenomenal pace.
Rarely seen before scenarios on such a scale like work from home has resulted in consumers adopting a newer lifestyle and Retail has been the major focus of a large chunk of the population.
With in-depth and hands on experience in the retail domain, our team, has contributed at various positions within this industry and is well versed with its complexities and challenges in the following domains.
- Internal Audit
- Systems and Process Reviews
- Interface Controls
- Information Technology Controls Review
- Systems Implementation reviews – Pre and Post-implementation
- Benchmarking analysis
- Business Continuity
- Vulnerability Analysis
At Thynkfinn, we speak your language, understand your unique challenges, and provide viable and cost-effective solutions with a focus on efficiency and results.